Privacy Policy

Thank you for your interest in this Privacy Policy! Data protection is a high priority for us. In principle, the use of our website is possible without any indication of personal data (with the exception of IP addresses). 

What is Personal Data?

Personal data or personal identifiable information is any information relating to personal or material circumstances that relates to an identified or identifiable individual. This includes, for example, your name, date of birth, e-mail address, postal address, or telephone number as well as online identifiers such as your IP address. In contrast, information of a general nature that cannot be used to determine your identity is not personal data. This includes, for example, the number of users of a website. 

In principle, we will only use your personal data in accordance with the applicable data protection laws, in particular Australia`s Privacy Act 1988 (“Privacy Act”), the General Data Protection Regulation (“GDPR”), and only as described in this Privacy Policy. 

Responsible for data processing

Responsible for data processing in accordance with the provisions of the GDPR and Privacy Act is:

Draft Cleaner for Confluence

Web: pendulum-tech.app

E-Mail: [email protected] contact us directly for information on operating business name and details.

General information on data processing

In the course of our business and website operations, we process data. This also includes disclosure by transmission to third parties, we have highlighted this accordingly below.

Your Rights

Below we inform you about the rights to which you as a Data Subject may be entitled to. 

The GDPR grants Passport holders of the European Union the following rights:

The Privacy Act requires adherence to the following Australian Privacy Principles:

To assert these rights, please contact us at any time using the details provided.

You also have the right to lodge a complaint with your local data protection supervisory authority. We would, however, appreciate the chance to deal with your concerns before you approach any other supervisory authority.

The above rights may be limited in some circumstances, for example, if fulfilling your request would reveal Personal Data about another person, if you ask us to delete information which we are required to have by law, or if we have compelling legitimate interests to keep it. 

We will let you know if that is the case and will then only use your information for these purposes. You may also be unable to continue using our services if you want us to stop processing your Personal Data.

Data processing on our website

In the following sections, we explain the individual data processed, the purposes of processing, the legal bases, recipients and, where applicable, transfers to third countries.

a) Hosting 

The hosting services used by us for the purpose of operating our website is DigitalOcean HYPERLINK "https://www.digitalocean.com/legal", LLC, Company. In doing so DigitalOcean, processes inventory data, contact data, content data, usage data, meta data and communication data of customers, interested parties and visitors of our website and services, on the basis of our legitimate interests in an efficient and secure provision of the website and services in conjunction with the provision of contractual services and the conclusion of the contract for our services, including but not limited to our services).

b) Collection of access data and log files

We, or rather DigitalOcean on our behalf, collect data on every access to our website on the basis of our legitimate interest. The access data includes the name of the website accessed, file, date and time of access, amount of data transferred, notification of successful access, browser type and version, the user's operating system, referrer URL (the previously visited page), IP address and the requesting provider.

Log file information is stored for security reasons (e.g., for the clarification of abuse or fraud) for a maximum of 7 days and then deleted. Data whose further storage is necessary for evidentiary purposes is exempt from deletion until the respective incident is finally clarified.

c) Contacting us

If you contact us, we process the following data from you for the purpose of processing and handling your enquiry: Name, contact details -if provided by you- and your message. The legal basis of the data processing is our obligation to fulfil the contract and/or to fulfil our pre-contractual obligations in accordance and/or our legitimate interest in processing your enquiry.

d) When licensing and integrating our Draft Cleaner for Confluence app

We collect, process, and use the information you provide in the context of you licensing our Draft Cleaner for Confluence app for the purpose of executing the contract this only includes non-personal data. We store the information you provide for the period of processing and handling the purchased services on our DigitalOcean Servers in various countries (currently, the United States). Afterwards, your data will be deleted. Data that we are required to store due to legal, statutory, or contractual retention obligations will be blocked instead of being deleted to prevent it being used for other purposes. The processing of the data serves the fulfilment of the contract with you.

In the case of payment for the subscription you have taken out you pass on your payment information to Confluence Cloud, our payment service provider. We do not collect or store any payment transaction information such as credit card numbers or bank details during the payment process. You provide this information directly to Confluence Cloud.

When integrating our Draft Cleaner for Confluence app you transmit data (both personal and non-personal) to Confluence Cloud. Using Draft Cleaner for Confluence you can process drafts from Confluence's APIs and then use our interface to trigger clean up of these drafts. Draft Cleaner for Confluence may process data in-transit, includiong PII and UGC, only as required by the response from Confluence's APIs. This PII or UGC data is not stored on our servers; we only store references (integer identifiers) to this data, to be later retrieved from Confluence APIs.

As for using our services, all data generated and processed depends on the way you use Draft Cleaner for Confluence and both personal data and non- personal data may be processed for the purpose of fulfilling our contractual obligations and establishing the connection between you and Confluence. Only non-personal data may be stored encrypted at our DigitalOcean servers for as long as it is necessary to establishing the connection. Please note when using our services, you become the data controller and we become the data processor in accordance with Art. 29 of the GDPR and additional requirements may apply.

e)  Use of cookies

We use so-called cookies on our website. Cookies are small text files that are stored on your respective device (PC, smartphone, tablet, etc.) and saved by your browser. The legal basis for the use of cookies is your consent as well as our legitimate interest.

A cookie is a simple small file that is sent with the pages of an Internet address and can be stored by the web browser on the PC or device. The information stored in it may be sent to our or relevant third-party servers during subsequent visits.

To obtain information about the use of our web sites, we use cookies. Whenever you browse the Internet, you use a browser. Most websites store small text files in your browser. These files are called cookies.

These cookie files are automatically placed in the cookie folder, effectively the "brain" of your browser. A cookie consists of a name and a value. When defining a cookie, one or more attributes must also be specified.

Cookies store certain user data about you, such as language or personal page settings. When you return to our site, your browser transmits the "user-related" information back to our site. Thanks to cookies, our site knows who you are and offers you your usual default setting. 

There are two classes of cookies, namely first-party cookies, and third-party cookies

First-party cookies are created directly by our website, whereas third-party cookies are created by a partner website.

Each cookie stores different data, has a lifespan (that can vary from a few minutes to a few years) and thus must be assessed on individual basis. Because of that there are several types of cookies.

The least privacy invasive type of cookies are Essential or Necessary cookies. These cookies are essential or necessary to ensure that a website works properly and is secure so that you can navigate a website and use its features. Without these cookies, certain features of a website would not function, and thus you would not be able to use certain services. 

There are also Functional cookies or sometimes called convenience cookies. These cookies allow a website to remember the options a user has made (including user ID`s stored, consents given, or languages selected) and other personalisation options you have selected when browsing.

Further there are also Analysis and performance cookies, which are used to monitor and improve the function and service of a website. Those can track down problems when using a website, facilitate online surveys, record visitor numbers, and provide analytics metrics. 

Lastly, advertising cookies or targeting cookies. They are used to deliver customised advertising to the user. This can be very convenient, but also very annoying.

The Cookies we use 

Please note that this list maybe updated from time to time to adapt to changes on our website and applicable data protection law.

Cookie Type Description Lifespan
_ga Analytics The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. 2 years
_gid Analytics Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. 1 day
_gat Performance This cookie is installed by Google Universal Analytics to restrain request rate and thus limit the collection of data on high traffic sites. 1 minute

Third Party Services

We are entitled to outsource the processing of your personal data in whole or in part to external service providers acting as processors for us pursuant to Art. 4 No. 8 GDPR and within the framework of the Privacy Act. External service providers support us, for example, in the technical operation and support of the website, data management, the provision and performance of services, analysis, as well as the implementation and fulfilment of reporting obligations. 

The service providers commissioned by us process your data exclusively in accordance with our instructions. However, we remain responsible for the protection of your data, which is ensured by strict contractual regulations, technical and organisational measures, and additional controls by us.

Google Analytics

We use Google Analytics, a service provided by Google Inc. This means that the data collected can in principle be transmitted to a Google server in the USA, whereby the IP addresses are anonymised by means of IP anonymisation so that an allocation is not possible. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can object to the collection and processing of this data by Google Analytics by setting an opt-out cookie that prevents the future collection of your data when you visit this website: http://tools.google.com/dlpage/gaoptout?hl=en. The legal basis for this processing is our legitimate interest and your consent.

Duration of data storage

We only store personal data for as long as it is necessary for the purposes for which it is processed or for as long as any consent you have given us has been revoked by you. Insofar as statutory retention obligations must be observed and the retention periods under tax and commercial law are decisive: by law, we must store order or service-related data and the associated addresses for up to 10 years. We delete your data that we have stored when you request us to do so, revoke your consent to store it or the purpose for storing the data no longer applies. To assert these rights, please contact us at any time using the details provided.

Transfer of personal data 

We will not disclose or otherwise distribute your personal data to third parties unless this is necessary for the performance of our services, you have consented to the disclosure, or the disclosure of data is permitted by relevant legal provisions. 

Personal data may also be disclosed to third parties if we are legally obliged to do so e.g., by court order or if this is necessary to support criminal or legal investigations or other legal investigations or proceedings at home or abroad or to fulfil our legitimate interests.

Security

State-of-the-art internet technologies are used to ensure the security of your data. In addition, technical and organisational security measures are used to protect the personal data you have provided against accidental or intentional manipulation, loss, destruction, or access by unauthorised persons.

Nonetheless, databases or data sets that include Personal Data may be breached inadvertently or through wrongful intrusion. Upon becoming aware of a data breach, I will notify all affected individuals whose Personal Data may have been compromised, and the notice will be accompanied by a description of action being taken to reconcile any damage as a result of the data breach. Notices will be provided as expeditiously as possible after which the breach was discovered.

Accuracy and updating your information

If you believe that the information, we hold about you is inaccurate or that we are no longer entitled to use it and want to request its rectification, deletion, or object to its processing, please contact us. For your protection and the protection of all of our users, we may ask you to provide proof of identity before we can answer the above requests.

Keep in mind, we may reject requests for certain reasons, including if the request is unlawful or if it may infringe on trade secrets or intellectual property or the privacy of another user. Also, we may not be able to accommodate certain requests to object to the processing of Personal Data, notably where such requests would not allow us to provide our service to you anymore.

Links to other providers

Our website also contains - clearly recognisable - links to the websites of other companies. Insofar as there are links to websites of other providers, we have no influence on their contents. Therefore, no guarantee or liability can be assumed for these contents. The respective provider or operator of the pages is always responsible for the content of these pages.

The linked pages were checked for possible legal violations and recognisable infringements at the time of linking. Illegal contents were not recognisable at the time of linking. However, permanent monitoring of the content of the linked pages is not reasonable without concrete indications of a legal violation. Such links will be removed immediately if infringements of the law become known.

Personal Data and children 

Our services are aimed at people aged 18 and over. We will not knowingly collect, use or disclose Personal Data from minors under the age of 18. 

Controls For Do-Not-Track Features

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ('DNT') feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognising and implementing DNT signals has been finalised. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

Do Not Sell

We do not sell data to third parties.However, we might, making available, transfer, communicate electronically, consumer’s personally identifiable information by the business to a business affiliated inclusive with a third party but not for monetary but for other valuable consideration.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations. To be in accordance with CANSPAM, we agree to the following: If at any time you would like to unsubscribe from receiving future emails, you can email us, and we will promptly remove you from ALL correspondence.

Changes and updates to the privacy policy

We kindly ask you to regularly inform yourself about the content of our privacy policy. We will amend the privacy policy as soon as changes to the information processing activities we carry out make this necessary. We will inform you as soon as the changes require an act of cooperation on your part (e.g., consent) or other individual notification.

Concerns and Contact

If you have any questions or comments about our Privacy Policy or wish to exercise your rights under applicable laws, please contact us using the following contact details:

Draft Cleaner for Confluence

Web: pendulum-tech.app

E-Mail: [email protected] contact us directly for information on operating business name and details.

This Privacy Policy was last updated on Monday, 10 October 2022